Refund policy

Clothing Returns
Changed your mind? Not a problem! We are confident you will love our items even more in person however if you wish to return or exchange our policy lasts 14 days. 

Clothing Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Clothing Exchanges
Once your exchange is received and inspected, we will send you an email to notify you that we have received your exchange and when we are ready to ship your new items.

Furniture Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Large items of furniture with no faults, custom made furniture, curtains and blinds, all mattresses and bedding and gift cards.

 

Steps to return or exchange
Please note all returns shipping is paid for by the customer. There are certain situations where only partial refunds are granted (if applicable)
Items with obvious signs of use.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Furniture Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item please send us an email

You will be responsible for the cost of your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Sale items or ex display  (if applicable)
We do not offer returns on sale items or ex display items